1) Make sure you have your pride approval number first. Any order placed without a number will be automatically placed on HOLD until received.
2) Make sure you place separate orders for each Pride Approval # you have received.
3) If you haven’t already, please create an account by clicking my account, then create account. Leave the Customer Number blank. Make sure you save a copy of your login id and password for future orders.
4) Once logged in, you may browse around and fill your cart.
5) Items have separate categories, “In Stock” items are normally shipped within 24 hours of placing order, UNLESS the item is on backorder, and “Custom” you must allow at least 15 business days to produce your order. Make sure you put your personalization in the personalization box.
6) If you cannot find an item you are looking for, you may use the Search Bar, by typing in a keyword.
7) Every item we offer is sold in packs. You may not order mixed colors of an item unless you order in packs. For Example if you are ordering Whistle Keylights and you want to order both colors, you must order 150 of each color.
8) Once you have added items to your cart, click “checkout” at the top of the page. Make sure your Ship To & Bill To address’s are correct, then click Continue.
9) You are only allowed to ship via Ground, unless specified otherwise. If you would like to upgrade to expedited shipping, you must approve the amount and pay that amount. Then put your in hands date in (the date you need items by). Type in your Pride Approval #. Then Confirm Order.
10) A confirmation will pop up, make sure everything is correct, and then click Process Order. The order will not go through if Process Order has not been clicked.